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Frequently asked Questions Form Customers

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Frequently asked Questions Form Customers
Latest company news about Frequently asked Questions Form Customers

1. Which port can you arrange shipping for products?

We can arrange shipping at main seaport, airport and Asian-European railway in China

 

2 What can my company do to better serve your needs?

YuanHongFu can produce according to the clients` specific requirements: color, solubility, particle size, low sulphated ash, related substances......

 

3.MOQ?

1 kg.

Of course we can send 200g, 500g, 800g to support customers` R&D projects once customer pay for the big sample.

 

4.Is possible to visit your factory?

Yes. We sincerely welcome customers visit our plant for auditing.

 

5. Can you offer samples?

Yes, we can offer samples.

The sample quantity depends on the value and test items.

We’d like offer proper sample after deeper communication with customer.

 

6. Can you support documentations?

Yes, We can provide documents supports and also relevant documentations for auditing.

 

7. Is there price difference between small quantity and big quantity?

Yes.

We are charged for exporting procedures, some is not on the basis of quantity, it is on the basis of orders. So this causing a higher cost for small quantity.

 

8 What are the advantages of after-sales service

  • Quick response to complaint disposal
  • Customer satisfaction investigation
  • Refund Policy: 100% return the payment or replace goods if quality failed

 

 

 

 

Pub Time : 2021-12-15 16:08:59 >> News list
Contact Details
Sichuan Yuanhongfu Technology Co., Limited

Contact Person: Mr. Peter Zhang

Tel: 13980079105

Fax: 86-028-83285763

Send your inquiry directly to us